Please note Untracked Lettermail will not have tracking provided, nor can we give a promised deliver date. As such, orders using this shipping option may not be eligible for refunds.
Refunds do not include any shipping and handling charges. Shipping charges for all returns must be prepaid and insured by you. You are responsible for any loss or damage to items during shipment. We do not guarantee that we will receive your returned item.
Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.